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Official Website

of the Commonwealth of Pennsylvania

    The .gov means its official.

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    A nursing home is a place for older adults who do not need hospital care but cannot be cared for at home. More than 80,000 Pennsylvanians reside in more than 700 nursing homes throughout the state.

    Living at home can be challenging for older adults when they require supervision or assistance to complete daily activities. A nursing home becomes an option when the level of care needed cannot be provided at home.

    Nursing homes provide 24-hour, long-term nursing care and short-term options for older adults following surgery or hospital stay.

    How Do I File a Concern or Complaint?

    Speak up, we're listening. To file a complaint:

    • call 1-800-254-5164
    • use the online complaint form
    • email c-ncomplai@pa.gov
    • send mail to:
      Division of Nursing Care Facilities Director
      Pennsylvania Department of Health
      Division of Nursing Care Facilities
      625 Forster St., Room 526, Health and Human Services Building
      Harrisburg, PA 17120-0701
    • fax 717-772-2163